“If you look after your staff, they’ll look after your customers,”
Okay, so we cheated a bit with the theme and used a quote which isn’t from a book. What can we say? We’re flexible!
Branson has it right though, you need to look after your people and communicating with them is a massive part of making them feel involved and valued.
We can work with you to do anything from devise an internal communications strategy to simply taking a staff newsletter off your to do list.
If you’re struggling with internal comms it’s likely you’re experiencing apathy and a lack of engagement from your employees. Luckily we’re masters of the subtle art of managing the translation of internal messages, ensuring they remain true to the essence of what the board wants, while addressing the needs and concerns of your employees so the messages get through and behaviour can change as a result.
The team has worked with large utility companies, hospital trusts and charities helping them ensure their messages are received and acted on. Give us a call or drop us an email for an informal chat about your needs.